Success Story

How a Real Estate Agency Closed £2.5M in Sales in 55 Days

Using Talkexa AI Voice Agents

Client Overview

A mid-sized real estate agency specializing in residential and luxury properties was generating steady website traffic but struggling to convert inquiries into qualified appointments. Their team often missed calls after hours and during busy periods, leading to lost opportunities.

LocationUnited Kingdom
IndustryReal Estate
Team Size12 agents
SpecializationResidential & Luxury Properties

Key Challenges

Missed inbound calls from buyers and sellers

Especially after hours and weekends

Slow response time to website inquiries

Leads moving to competitors

Leads contacting multiple agencies at once

First responder wins the client

Agents too busy to answer every call

Focused on viewings and closings

No 24/7 coverage for international buyers

Missing global opportunities

Lost revenue from missed opportunities

Estimated £50K+ monthly

The Solution: Talkexa AI Voice Widget

The agency added the Talkexa AI Voice Agent widget to their website to handle inbound inquiries instantly.

The AI Agent was set up to:

Answer calls 24/7 in natural, professional English

Qualify buyers and sellers with intelligent questions

Book property viewings directly into the calendar

Provide property details and pricing instantly

Capture and log all lead information to CRM

Transfer hot leads to human agents when needed

Follow up on missed calls automatically

The Journey

Before Talkexa

  • Missing 40% of inbound calls
  • Slow response to website inquiries
  • Leads contacting multiple agencies
  • No after-hours coverage
  • Lost opportunities to competitors

Implementation

  • AI agent trained on property portfolio
  • Calendar integration completed
  • Call routing configured
  • Testing and optimization
  • Went live in 48 hours

After Talkexa

  • Every inquiry answered instantly
  • Viewings booked automatically
  • International buyers captured
  • Agents focus on closing deals
  • £2.5M in sales in 55 days

The Results (55 Days)

Measurable impact on business performance

3
Properties Sold
£2.5M
Total Value
27
Qualified Viewings
92%
Calls Answered
< 50ms
Response Time
24/7
Availability

Two of the buyers specifically mentioned they chose this agency because they received an immediate response and could book viewings right away.

The AI agent didn't just answer calls — it created a competitive advantage that directly led to closed deals.

Before Talkexa, we were missing opportunities daily. Now every inquiry is handled instantly. The AI doesn't replace our agents — it feeds them with ready-to-convert clients.

MD
Managing Director
Real Estate Agency

Key Takeaway

Speed wins in real estate.

The agency that responds first often wins the client. With Talkexa AI Voice Agents, this company turned missed calls into million-pound deals.

From Missed Calls to £2.5M in Sales

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